I know what you’re thinking… We haven’t even celebrated Thanksgiving yet (Except our Canadian friends who celebrate Thanksgiving in October)! Over the weekend, I was literally shocked to see children getting their picture taken with Santa. (Granted it was a short line…) Then I noticed – Everywhere I looked, Christmas décor and advertisements were all …
Tag Archive: Customer Service
Permanent link to this article: http://ytbpulse.com/2011/11/07/creating-customer-loyalty-this-holiday-season/
Oct 21
Great Customer Service can transform your business!
As a business owner, what is it that you offer that sets you a part from every other business owner in your field? While yes you offer great products and services, but what else? Think about this question particularly paying attention to your customer service strategies. Do you go above and beyond to make your …
Permanent link to this article: http://ytbpulse.com/2011/10/21/great-customer-service-can-transform-your-business/
Aug 31
Remember to be awesome when dealing with customers
A little over a week ago, I shared a story about a pizza place owner calling a customer a bad name on Twitter. As we all know, calling someone a mean name is not only immature and hurtful, it’s bad for business. (See Pizza Place Owner Pulse here – http://bit.ly/qkKE9x) While it’s important to make …
Permanent link to this article: http://ytbpulse.com/2011/08/31/remember-to-be-awesome-when-dealing-with-customers/
Aug 22
With Social Media comes great responsibility…
In the world of social media and instant communication, sometimes we need to take a second and breathe before hitting the send button. Simply count to five (or even ten if you’re really upset) before blasting the world with an angry rant or mean reply. It’s not worth it! Just take a lesson from a …
Permanent link to this article: http://ytbpulse.com/2011/08/22/with-social-media-comes-great-responsibility/
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