In the world of social media and instant communication, sometimes we need to take a second and breathe before hitting the send button. Simply count to five (or even ten if you’re really upset) before blasting the world with an angry rant or mean reply. It’s not worth it! Just take a lesson from a pizza restaurant owner. He was upset about a customer misunderstanding his sign, and he called this customer… well, we’ll let you read the story – http://bit.ly/qWf63q.
Now granted, we have all tweeted, posted, texted, or said things we shouldn’t say. But hopefully we learn from those experiences. What makes the story about the restaurant owner above is that he didn’t learn. He continued to post ridiculous and rude comments to his followers, the very people who were supporting him as a business owner.
As a business owner, you always need to be thinking about putting your best foot forward – particularly on social media sites. Take a few minutes today analyzing your social media sites. Are you being professional and courteous to your online community? Do you exhibit trustworthy qualities? A wild picture or even curse words in your status could send a message of irresponsibility to your potential clients. You want them to find reasons to do business with you, not reasons to steer clear.
Social media can be an amazing tool to build your client list, ensure repeat customers, and of course, build lasting friendships with individuals. But, that’s only if you use it responsibly. While we know none of you would do anything remotely close to what the pizza restaurant owner did, it’s a great reminder to be conscious about the things we post via social media.
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